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Conditions of Use
PRODUCTS & PRICING
We take every care to ensure that product descriptions are accurate at the time of uploading products to the website. We reserve the right to withdraw any product from the website without any prior notification..We also reserve the right to amend prices of products without prior notification.We further reserve the right not to be obliged to fulfil any order placed on the website which we deem consequent of human or computer errors in pricing.
Our products are priced in Euro. When paying by credit card this is the amount which will be deducted from your debit or credit card. When purchasing products with sterling or other currencies, debit or credit cards, the exchange rates will be set by the cardholders bank. These rates fluctuate on a daily basis, for further information, cardholders should contact their bank as exchange rates are not applied by Topline Doyle’s. All prices shown on our website are inclusive of VAT. This website uses 3D secure card payments only.
ORDERING GOODS
When an order is placed on our website, you will receive an initial email confirming that we have received your order and it is being processed. A second email will be sent when the order is fully picked and ready for instore collection or collection by one of our couriers. If collecting your order instore, please do not come before receiving this second email confirming that your order is ready as it may not be possible to fulfil your order when you arrive.
All products are subject to availability. If products that you order are out of stock, subject to a delay or if there an error in the price shown on your order, we will contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process any remaining products on your order. We will not supply a replacement product without your authorisation. If you would like to cancel your order please see returns section of our policy.
GIFT VOUCHERS
Please note that Doyles Gift Vouchers can be purchased on this website but can only be redeemed in-store. They are available for purchase on our website but cannot be used as a form of payment on this website. While we do not have an expiry date on our vouchers, we encourage customers to use them in good time. Please always look after Doyles Gift Vouchers carefully and treat them as cash - we have no way of tracking the voucher should it be lost or stolen and it cannot be replaced.
ONLINE RETURNS
If you are unhappy with a purchase you can either request an exchange or refund for the price of the product that is returned in its original packaging and in fully saleable condition within 14 days of receipt. We cannot refund any delivery charges incurred in sending the item to you. This does not affect your statutory rights. See our returns section for the full procedure.
PICK UP SERVICE
- Pick up station is open Monday to Fridays, 2pm to 5pm. (Public holidays excluded)
- Orders can be collected at weekends providing you have received an email confirming that your order is picked and ready.
- Please do not come to collect a click and collect order before receiving this confirming email as the order may not be available.
- Pick up will not be available any sooner than 12 hours after order confirmation.
- Pick up station is located in our Graiguecullen shop, Topline Doyles, Shamrock Business Park, Graiguecullen, R93 W809